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Automate Chats
The WhatsApp workspace for growing teams

Run customer conversations on WhatsApp—without the chaos.

Bring campaigns, customer chats, automation, and AI into one shared system your marketing, sales, and support teams can operate together.

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See it in action· 60 sec
7-day free trialSet up without codeAI-to-human handover
Shared workspace live
One connected journey
Launch campaignsQualify automaticallyAssign every replyAnswer with AIHand over with contextFollow upMeasure the work
Everything in one place

Do more on WhatsApp, with less manual work.

Reach customers, organise replies, and automate routine conversations from one shared workspace.

Qualify new leads

Ask the right questions before a salesperson joins the conversation.

Send targeted campaigns

Reach the right customers with approved, personalised WhatsApp messages.

Follow up automatically

Keep leads and customers moving without relying on manual reminders.

Answer common questions

Use chatbots and AI, then hand complex requests to the right person.

Keep customer details together

See contact information, tags, and chat history in one place.

Know what is working

Track campaign results, team workload, and conversation activity.

One platform for every team

Give every team the same view of the customer.

Marketing professional

Marketing teams

Reach the right audience, send relevant campaigns, and follow up after every reply.

  • Targeted audiences
  • Campaign results
  • Automatic follow-ups
See how marketing teams use it
Sales professional

Sales teams

Qualify new leads, assign each enquiry, and keep every follow-up connected to the full chat.

  • Lead qualification
  • Clear ownership
  • Complete chat history
See how sales teams use it
Customer support professional

Support teams

Manage one shared inbox, answer routine questions, and bring in a person when needed.

  • Shared team inbox
  • Faster routine replies
  • AI-to-human handover
See how support teams use it

Product evidence, not promises

Inspect how customer work stays controlled.

These are product workflows you can explore today—not projected customer results or unverified performance claims.

01

Conversation ownership

Give every chat a clear owner.

Assign conversations, see who is handling each reply, and keep customer history in the shared inbox.

Inspect the team inbox
02

Human handover

Automate repeatable work without trapping the customer.

Use chatbots or AI for routine questions, then bring in a person with the conversation context intact.

Review AI handover
03

Operational visibility

See the work your team and campaigns are doing.

Review conversation activity, team workload, and available campaign results from the same workspace.

Explore reporting
Works with your business

Connect WhatsApp to the tools your team already uses.

Connect available business apps, spreadsheets, and payment tools, or build a custom connection for your own systems.

See integrations
Automate Chats
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Made for everyday customer needs

Set up WhatsApp around the way your business already works.

Start with enquiries, reminders, follow-ups, and support. Then automate the work your team repeats.

Explore all industries

E-commerce

Help customers discover products, get order updates, and receive support.

Education

Handle course enquiries, admissions follow-ups, reminders, and support.

Real estate

Qualify property enquiries, share options, and coordinate visits.

Healthcare

Manage appointment enquiries, reminders, and routine communication.

Guides for getting started

Learn how to make WhatsApp work better for your business.

View all resources
Checklist5 min read

What to look for in a shared WhatsApp inbox

A buyer-friendly checklist for assigning chats, keeping customer history, working as a team, and tracking performance.

Read checklist
Common questions

What businesses usually ask us.

Still deciding? Book a demo and we’ll show you how Automate Chats can fit the way your team works today.

Yes. You can try Automate Chats free for 7 days, then choose the plan that fits your team and needs.

Ready to make WhatsApp easier for your business?

Start your 7-day free trial, or book a demo and see how Automate Chats can simplify your team’s day-to-day WhatsApp work.

Start 7-day free trialBook a demo